Terms & Conditions

These Terms of Service (“TOS”) of ONeil Online (“oneilonline”), cover all brands by and from ONeil Online. Mention of ONeilOnline herein, this Terms of Service is applicable to all ONeilOnline brands. These are, but not limited to: All these brands are covered by these terms provided as and by ONeil Online. This Terms of Service govern the products, services, servers, other devices, and IP addresses provided, managed, assigned, or shipped to you by ONeilOnline or any of our brands (collectively, "Services" and or "Products"), as described in the Service Schedule(s), Agreement, Contract, or other Order Form(s) (collectively, “Service Schedule”) accepted by you. This Terms Of Service supersedes any typo, misunderstanding, or email that is stated or states otherwise. No terms or conditions different from those contained herein shall apply unless separately agreed with ONeilOnline. You must register and accept this TOS in order to use the Services or Purchase Products. ONeilOnline may modify this TOS at any time, in its sole discretion. Any modifications are effective upon posting of the revisions on oneilonline.com. BY REGISTERING FOR, USING THE SERVICES, BUYING OUR PRODUCTS, MAKING PAYMENTS AND TRANSACTIONS FOR SERVICES AS STATED ON THE INVOICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THE Terms & Conditions AND THE Privacy Policy, AND AGREE TO BE BOUND BY THE Terms & Conditions and Privacy Policy.

Terms
Access to this Site
You must be twenty-one (21) years or older to use this website, including to register for an account and purchase goods or services on our website. If you are under twenty-one (21) years of age, you are not permitted to access this website for any reason. By using this website (and agreeing to the Terms and Conditions) you warrant and represent that you are at least twenty-one (21) years of age.

To access this site or some of the products and resources it has to offer, you may be asked to provide certain personal information or other details for registration or order purposes. It is a condition of your use of this site that all the information you provide to ONeilOnline, or any of our brands, be true, accurate, current and complete. If you provide any untrue or inaccurate information, or if we have reasonable grounds to suspect that such information is untrue or inaccurate, we may suspend or terminate your account and refuse all current and future use by you of our website. Account information and certain other information about you are subject to the terms of our Privacy Policy.

You will receive a password and account designation after you have completed an account registration form and provided the required account information. You agree to maintain the security of your account on our website, including the confidentiality of your password and other account information, and you are fully responsible for all activities that occur under your password or account, including all charges resulting from unauthorized use of your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.
Use of this Site
You agree to use our website only for lawful purposes. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including of an employee, host, or representative, as well as of other members or visitors to this site, is prohibited. You may not upload to, post, distribute, or otherwise publish or transmit through this site any content or material of any kind which is unlawful, fraudulent, libelous, defamatory, obscene, profane, threatening, derogatory, invasive of privacy or publicity rights, abusive, illegal, or which we otherwise deem objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any applicable local, state, national, or international law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You may access and use this website for purposes expressly permitted by ONeilOnline and our brands. You may not use it for any other purposes, including commercial purposes such as co-branding, framing, or hyperlinks, without the express prior written permission of an authorized representative of Revida Labs. For purposes of these Terms and Conditions, co-branding means displaying a name, logo, trademark, tradename or other means of attribution or identification of any party in such a manner as to reasonably give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible through this site.
While using this website and/or the Site Materials, you agree not to:
Third Party Websites
This website may contain links to other Internet websites and online resources. Links on this website to other websites or resources shall not be construed as endorsement, control, review or approval of such other websites by us. You acknowledge and agree that we shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services, or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of or reliance on any such website or content. Further, the treatment of user data by the operators of third party websites may be different from our treatment of user data. For details regarding such operators' treatment of data about users, you must review their privacy policies or terms and conditions of use or contact them for this information.
Accuracy of Information
Although we strive to ensure the accuracy of the information found on this website, neither we, nor our affiliates, licensees, suppliers, or agents, can be held responsible by you for the accuracy of such information. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all information provided on this website.
Product Availability & Orders
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. We reserve the right, in our sole discretion, to refuse orders. If we believe that an order is false or fraudulent, we may cancel the order and reserve the right to inform the relevant authorities.
Lost Packages
If a package is lost after we ship it, which does occasionally occur, ONeilOnline will not be responsible if the tracking information lists the order as delivered, which means the shipping courier delivered the product to the address specified. If the package is sent to an address other than the one you specified, upon return of the original package, we will reship the order. Please note that ONeilOnline is not responsible for errors by the courier and/or the courier services, or if you provide or confirm an incorrect address. It, therefore, is very important that you ensure that the address you give to us is exactly correct, as any mistake could delay delivery and will entail extra expense to you.
Prices and Taxes
Prices listed on this website for products or services, unless otherwise noted, are exclusive of shipping charges, and of any applicable value-added, sales, use, excise, transfer, transport, or other tax, tariff or duty of any sort imposed by any government authority (Taxes). Customers are solely responsible for all Taxes payable in connection with the purchase of products or services.
Payment
If you complete payment by credit card, debit card, or third party payment processing, like PayPal, Stripe, 2Checkout, Square, Authorize.net, etc, you authorize ONeilOnline to charge your credit card, debit card or third party to pay for any charges that may apply to your account. Any third party payment processing, like a PayPal, Stripe, 2Checkout, Square, or Authorize.net account, is the end user's responsibility. ONeilOnline does NOT have any automated payment system. If a subscription payment is made made through third party payment processing it is the responsibility of the end user to maintain to ensure proper payment. At any time a client or customer may login to their account and view the status of their account.
Refunds
All products purchased from ONeilOnline or any of our brands, must be returned within fifteen (15) days from the date the order was placed. We do not do exchanges. The customer pays for return shipping. We are not responsible for lost, stolen, or damaged packages. We recommend that all packages be fully insured for your return order in the event it is lost or damaged. We recommend that you use a carrier that can provide you with proof of delivery.
Disputes and Chargebacks
At the time of purchase, you have registered and accepted the TOS to complete the order. Payment received is Proof of Purchase in the form of a receipt and/or transaction ID submitted by you from the order form you completed at the time of purchase. This validates that you have accepted the Product, Services, specifications, and the terms set forth as described in the Service Schedule(s), Agreement, Contract, or other Order Form(s) (collectively, “Service Schedule”) and the TOS, SLA, and AUP.

Raising a billing dispute with our payment processors or charging back a payment made to ONeilOnline will result in cancelled order(s), immediate service termination and/or immediate close of the customer account. We reserve the right to immediately terminate all services or orders without refund in such instances.

Raising any kind of dispute in a public forum and/or website without basis or merit, in an attempt to conduct defamation, blackmail, a vendetta, or slander, is in violation of this TOS. Services or Orders will be terminated immediately without refund in such instances.

Doing a charge-back or creating a dispute before communicating with us will result in a breach of our Terms of Service. Your services will be immediately terminated and you will be reported to FraudRecord, or any other appropriate reporting agency.

All amounts not timely and appropriately disputed within thirty (30) days after the due date will be deemed final and not subject to further dispute. In the event you dispute any charges invoiced by ONeilOnline, you will pay the undisputed portion of the charges and notify ONeilOnline in writing about the disputed amount. In such written notice, you will identify in reasonable detail your reasons for the dispute along with the nature and amount of the dispute. If you were billed in error, ONeilOnline will issue a credit for the amount billed incorrectly within sixty (60) days after it determines that an error has been made. Credits issued have no cash value and will be applied against current invoices or future services. In the event that ONeilOnline determines that the amount was billed correctly, you will pay the applicable disputed amount within fifteen (15) business days after ONeilOnline confirms to you that the amounts were properly charged, together with interest accrued since the due date.

Any threat of legal action against ONeilOnline will result in immediate account and service termination without refund.
Authorize.net
You can shop at ONeil Online, or any of our brands, with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

ONeil Online is registered with the Authorize.Net Verified Merchant Seal program.